Relationship Management Archives

Making your team committed through listening

By Goke Ilesanmi

Have you ever taken time to find out the level of commitment of your team as a manager or leader? If you have, what is the result of your findings – low or high? If the result shows their commitment level is low, this may be due to many reasons. One of them may be your failure to listen to your team. Superior leadership involves listening to your subordinates to get their valuable input, and it is rewarded with their trust in you and their commitment to the job. Read the rest of this entry

Employing more staff for your business

By Goke Ilesanmi

If you have reached a point where you need to employ more people for your business in order to remain competitive and become more empowered, you need to understand that extra manpower entails a whole new string liabilities, expenses, paperwork and even of legal obligations before bringing just anyone on board. Research shows that hiring mismatches can result in high turnover, absenteeism, higher healthcare costs, workplace violence and theft, which mean huge costs to an organisation’s bottom line as well as corporate reputation. Read the rest of this entry

How to successfully handle criticism

By Goke Ilesanmi

 

Irrespective of what we do and how perfectly we think we have done it, criticism is inevitable. Criticism is even so celebrated that we have different categories of critics. There are textual critics that criticise or assess texts. There are also social critics that criticise developments in the society, including government policies.

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Organisational crises and effective communication strategy

By Goke Ilesanmi

 

      It is a reality that all corporate organisations are vulnerable to crises. In short, it is inevitable to be in business without experiencing situations involving lawsuits, sudden changes in company ownership or management, and other volatile situations on which stakeholders often focus. Read the rest of this entry

Using communication to achieve workplace harmony

By Goke Ilesanmi

 

          Communication is one of the non-material tools of building productive relationships in the workplace. This is because partnering for performance is based on building relationships and communication is one of the key elements critical to building relationships.

     When you are speaking with a co-worker, you need to think of yourself sitting on a seesaw with him or her on the other end. When you dominate a conversation therefore, you appear to be a bigger person, sitting on the seesaw with a powerless person. The lighter person will not like being suspended in mid-air. It makes him or her feel powerless and small. The heavier (more knowledgeable) you are, the closer you have to move towards the other person, to balance things out. Read the rest of this entry

Networking Your Way to Prosperity

By Goke Ilesanmi

 

“Networking” has different definitions. One of these is that it is the practice of meeting other people involved in the same kind of work or business, to share information, support each other, etc. Another definition is that it is a conversation with a purpose – a mutually beneficial exchange of ideas, positive energy, advice, referrals, leads or contacts. If you ask twenty different people what networking is all about, you may get as many as twenty different answers. Therefore, a person’s definition of networking depends on his or her use of this very effective strategy. The fact remains that whether you network to get sales leads, find a new job, have new friends, enhance your career or get referrals, you need to focus on networking as an exchange of information, experience or contacts.

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Employing Modern Language of Competition

One word that is very critical and often misconstrued in business circles is “competition”. “Longman Dictionary of Contemporary English” (2005 edition) defines “competition” as “a situation in which people or organisations try to be more successful than other people or organisations”. Probably as a result of rigid and negative interpretation of this definition by people and organisations, competition is taken to mean enmity. This negative perception is especially reinforced by the traditional language of “business is war”, articulated by the likes of Gore Vidal who promoted the gospel of “it is not enough to succeed; others must fail”.

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