By Goke Ilesanmi

The type of employees you hire can make or mar your business. While you may be tempted to hire the first person who walks into your office, doing so can be a fatal error. A small company cannot afford to carry deadwood of staff. Therefore, start smart by taking time to figure out your staffing needs before you even begin looking for job candidates. That is, ensure you know what you are looking for in an employee before you actually start your search. You can use the following guidelines to help yourself. Read the rest of this entry

By Goke Ilesanmi

Failure to send the right messages will often result in loss of business, low morale in the workplace or soured friendships. If you are in customer service section, for instance, you need to think about the message you are giving customers. Do you really try to do everything possible or is your voice telling the other person to please move on so that you can help the next customer? Do you make the other person feel welcome and comfortable to voice complaints? Read the rest of this entry

Writing Business Plans That Get Results

Author: Michael O’Donnell

Publisher: Contemporary Books

Reviewer: Goke Ilesanmi

Writing Business Plans that Get ResultsPlanning is very critical to success of everything we do. It is even more important in business. That is why we are examining another book on business plans, tagged “Writing Business Plans That Get Results”, with the subtitle “A Step-by-Step Guide”.  

    It is authored by Michael O’Donnell, a business consultant with the Promersberger Company in Fargo, North Dakota. O’Donnell specialises in developing marketing plans for the firm’s clients. Read the rest of this entry

Best managerial approach to workplace excuses

By Goke Ilesanmi

Let me first say Happy New Year to you all. The year will be that of divine fortune, exceptional breakthrough, enduring peace and sound health for all of us.

    Managing a business is very challenging. As a manager, there are occasions when you will be compelled to make tough calls concerning your subordinates. Are you clever enough to help them keep their jobs without losing your own? As a manager, there is tendency for you to be fed with different types of excuses on a daily basis by those who work with you. Read the rest of this entry

Coping effectively with lay-off trauma

By Goke Ilesanmi

LOLet me first say Happy New Year to you all. The year will be that of divine fortune, exceptional breakthrough, enduring peace and sound health for all of us. I want us to discuss this concept this week because it is a fact that being the beginning of the year, many people must have changed jobs now while many others must have also lost theirs.

   It is common for individuals to make career change about two or more times during their lifetime. At times, career change is not planned for and caused by downsizing, re-structuring, an illness, the economy, etc. At other times, it is due to a planned event such as one’s passion to engage in something that is (more) mentally interesting.           Read the rest of this entry

Learning fundamentals of effective business writing

 

By Goke Ilesanmi

 

There are four different skills of communication. These are listening, reading, speaking and writing. Listening and reading are technically referred to as Receiving or Receptive Skills because they are about assimilation; while speaking and writing are called Transmitting Skills because they are about articulation or dissemination. And mastery of all these skills is very important. But our main attention here is on writing skills given the thematic focus of this discourse.

 

  Read the rest of this entry

Making your team committed through listening

By Goke Ilesanmi

Have you ever taken time to find out the level of commitment of your team as a manager or leader? If you have, what is the result of your findings – low or high? If the result shows their commitment level is low, this may be due to many reasons. One of them may be your failure to listen to your team. Superior leadership involves listening to your subordinates to get their valuable input, and it is rewarded with their trust in you and their commitment to the job. Read the rest of this entry

Addressing workplace group conflict effectively

By Goke Ilesanmi

Only very few workplace situations are as annoying as belonging to a team experiencing conflict. Conflict disrupts productivity and leads to frustration. It is noteworthy that there are no quick fixes for this. There are typically many reasons for team conflict. The desire to make one’s feelings known is the first step towards solutions. Gary Harper, author of “The Joy of Conflict Resolution: Transforming Victims, Villains, and Heroes in the Workplace and at Home”, says in conflict, each person has his or her story and people tend to see themselves as either the innocent victim or perhaps the righteous hero. Read the rest of this entry

Enhancing performance with high expectations

By Goke Ilesanmi

performanceEconomic performance is the basic function and contribution of any business enterprise, and the major purpose of its establishment. To achieve economic performance and results, a lot of (hard) work is required, and the work has to be thought through and done with direction, method and purpose. Peter Drucker, a renowned business management consultant says to make any business effective, the executive can start with a model of the “ideal business” Read the rest of this entry

Why firms should keep accurate employee records

By Goke Ilesanmi

One of the tasks that organisations need to take seriously is the accurate handling of employee records. It is necessary or even compulsory for organisations to maintain and update an employment file on every employee at least for organisational and legal purposes. In short, documentation of employee performance and conduct is a critical function for effective managers today. Read the rest of this entry

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